Due to COVID-19 safe management measures, walk-in visits without prior appointment to the Co-operative’s office were temporarily suspended. We would like to thank you for your patience in booking an appointment prior to coming to the Co-operative’s office for business transactions over the last few months.
Based on our appointment records over the past months, the number of visitors to the Co-operative has been within the limit stipulated by COVID-19 safe management measures. We are glad to inform you that with effect from 5 April 2021, no prior appointment will be required for a visit to the Co-operative.
Saving the Hassle of Making a Physical Trip
Notwithstanding the resumption of walk-in visits without prior appointments, we strongly encourage you to utilise the following existing platforms for business transactions:
Interactive Voice Response System (IVRS)
Call our Interactive Voice Response System (IVRS) at 63345670 for:
- Enquiry of your account balances;
- Withdrawal of Specific Deposit savings;
- Request for change in monthly deduction; and
- Request for change of IVRS PIN.
Email at email@example.com
- Withdrawal of savings;
- Application of loans*;
- Change of personal data details;
- Request for new IVRS PIN (if you have forgotten your PIN);
- Payment of loans; and
- Resignation of membership.
*Please download and complete the Loan Assessment Form available from this website at https://policecoop.org.sg/wp-content/uploads/forms/print-loan-assessment-form.pdf. A Loan officer will liaise with you regarding the necessary documents and any follow-up action required.
We encourage you to download and complete the loan assessment form before heading down to our office. This is to facilitate processing of your loan application.
Once again, thank you for your patience and kind understanding during this challenging time.
Last Updated on April 1, 2021